Cuba Internet | Cell Phones | Calling Cards | Telephony in Cuba
Communications features information about the Internet, cell phones, WiFi, VoIP and other communications technologies available in
Cuba along with information for US based telecommunications companies who are seeking to
open a sales channel in Cuba for their products and services.
Service will most likely
not be available to the general Cuban public. Bloomberg news goes into detail about how this development is a
missed opportunity for US telecommunications companies to have a presence in Cuba's
"Clearly, there are many interesting reasons why
investors may shudder to imagine housing a customer care operation in that country. However, from an objective
standpoint, it is worth considering why contact center players may wish to consider this location for delivery
in the long-term, should a significant shift in economic and business ideology overtake Cuba, in a similar
fashion to Central and Eastern Europe 20 years ago.
One of the most compelling reasons why an
outsourcing player may take an interest in Cuba relates to the proportion of the population that works in
services, which according the CIA WorldFactbook amounts to 61%, roughly the same as Mexico & Chile, and only
somewhat smaller than Argentina."
Cuban Telephone Quality
Cuban Telephone Services
DTCuba.com | October 2011
According to official statistics, there were
2,291,455 telephone lines, including both ground and mobile lines, in Cuba at the end of 2010, accounting for a
density of 19.3 percent.
Over the past year, mobile and ground cell phones
accounted for two-thirds of the growth, totaling 1,127,985 lines in December 2010.
In the late 1990s, there were 500,000 phone lines
in Cuba, accounting for a density of 4.04 percent. Digital lines barely reached 40 percent.
Statistics show that at the end of 2010, digital
telephony covered 98.7 percent of the country, where there are 617 telephone plants.
At the end of 2011, the Cuban government allowed
the creation of Havana yellow pages for the fledgling Cuban entrepreneurs.
Restrictions on US Based Telecommunications Companies Seeking to do Business in Cuba